GSA Seat Management

Objectives

GSA Seat Management is GSA's modern approach to desktop computing and communications support. Utilizing GSA Seat Management, progressive federal agencies will embrace a new model in information technology management. The model focuses your civil service workforce on mission-related activities, leverages the experience and flexibility of the commercial sector, and reduces the costs of providing these services to your customers!

Three major objectives of the GSA Seat Management contract are:

1. Cost Reduction and Control - Known fixed monthly cost
2. Risk Transfer - Contractor assumes risk
3. Focus on Federal Agencies Core Missions - manpower is freed from IT tasks

GSA Seat Management provides the contract vehicle, and you determine the support requirements.

• No longer having to purchase desktop hardware and software. The vendor does this, and you pay a monthly fee per seat for the "service"
• A "one-stop-shop" Help Desk for all your IT requirements
• Automatic hardware and software technology refreshments at the frequency you determine
• Standards and architecture management mechanisms - you still control your IT environment through government-managed change control procedures
• Allowance for Government ownership of assets where it's determined (by you) to be in the government's best interest
• Allowance for installation and use of non-outsourcer provided hardware and software
• Complete customization of service levels and desktop characteristics at the individual seat level
• A comprehensive catalogue of services and commercial components to ensure no service is left out of your organization's requirements
• Unwinding provisions to allow transition of contractor-owned assets at termination (to the government or another contractor)
• The ability to modify delivery order quantities and configurations on a monthly basis